Multiple kit purchases will be combined where possible, to reduce on packaging. Only one small measuring cup and one how to guide will be provided. If you are buying them as separate gifts then please drop us a message to let us know you wish for them to be packed separately.
Our products have a shelf life of approximately 12 to 18 months; but due to repackaging we recommend to consume within one month to be on the cautious side.
Please store in a cool and dry place.
Popping bubbles and jellies are best kept refrigerated.
The monthly subscription is a continuous (auto-renew) monthly plan. When you subscribe, you will be charged for that month's box and re-billed on the same date of each month until you pause or cancel the plan. We cannot offer a refund once a payment has gone through for that month.
The 3 months or 6 months subscription are paid for upfront.
For the bubble tea kits, you have the option to choose two flavours for the drinks. The toppings come as a set standard and cannot be mixed and matched or swapped.
For the subscription boxes, these are hand picked each month, to be different from the last. It has been designed to help expose you to as much variety as possible. These come as a set standard and cannot be changed.
We do not include cups in our bubble tea kits or subscription boxes, as we would like to reduce our plastic footprint and help the environment wherever possible.
Being a home kit, we believe you can use your own home cups.
All our bubble tea kits and subscription boxes include plastic straws. If you have your own straw(s) and do not require the plastic straws, please select "Not Required". This will help cut down our plastic footprint and help the environment.
Multiple kit purchases will be combined where possible, to reduce on packaging. If you are buying them as separate gifts then please drop us a message to let us know you wish for them to be packed separately.
We try our best to keep packaging to a minimum without hindering your unboxing experience too much or jeopardising the products during transit.
Where possible, we opt for recycled, recyclable and biodegradable materials.
Orders will be dispatched within two days and will be sent via Royal Mail as 2nd Class. According to Royal Mail, it will take two to three working days for delivery, if no delays.
If orders are placed after 3:30pm on a Friday, it will not be posted until the following Monday.
Please allow approximately five to seven working days from your order date.
